QUALITY MANAGEMENT

At Menai Utilities we pride ourselves on the quality of our services. For us the key to gaining repeat business is through the delivery of products and services that consistently conform to or exceed our customer’s expectations.

The team at Menai Utilities work within the guidelines of the Quality Policy which is certified to ISO 9001:2015. The Quality Policy ensures that all our work is carried out to the highest of standards to align with customer needs and satisfy customer requirements.

We at Menai Utilities are not limited to the boundaries of our Quality Policy as we are continually reviewing our systems and procedures to raise our level of quality and efficiency by embracing innovative ideas and technology.

HEALTH AND SAFETY MANAGEMENT

Menai Utilities recognizes its moral and legal obligations to provide a safe and healthy working environment for its staff, contractors and the general public. Our prime objective is to undertake all our projects to the highest health and safety standards every time.

Our Work Health & Safety management system complies with AS/NZS 4801:2001. Our procedures are continuously reviewed and updated to ensure that all work operations are completed in the safest of manner, such that Menai Utilities and all its subcontractors will be injury free, and the general public’s wellbeing is maintained.

It is with this philosophy in mind that Menai Utilities provides a tailor-made Safe Work Method Statement and Safety Plan to ensure that safety is paramount on your individual project.

ENVIRONMENTAL MANAGEMENT

Our Environmental Policy complies to ISO 14001:2015 and sets out our commitment and overall approach to environmental management.

Menai Utilities is committed to minimizing the environmental impact of our operations by encouraging reduction, reuse and recycling in all our activities. We are continuously seeking to develop innovative and responsible solutions to environmental problems associated with providing our products and services.

The role of our site representatives is to ensure that all our employees, subcontractors and suppliers adhere to our environmental policies such that the impact on the natural, man-made and social environment is minimal or non-existent.